We try to make E2G as simple and easy as possible for all of our users however, if you’re unsure about anything, simply check if your question is within our FAQ below, or if not then don’t hesitate to contact us using the online form here.

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Can I have more than one E2G account?
As per our Terms and Conditions,  you may only have one E2G account.

Can I redeem my points for a different game that’s not on the reward list?
We can certainly try! If you’ve earnt points and would like to redeem them for a game that’s not in our reward list yet, then contact us with your requirements and we will see if we can honour your custom reward request.

What reward types can I get?
Rewards range from Google Play Store gift cards to Steam game keys (PC). We always try to make popular games available, and more reward types may be added in the future.

What can I use Google Play gift cards for?
You can buy Paid apps within the Google Play Store or in-game items and currency for your favourite mobile game which accepts micro-transactions.

How do I redeem a Steam game key?
Open up Steam on your PC, click “Games” at the top, then “Activate a Product on Steam”. Input the game key which you would have received by email (type it in carefully to make sure it’s correct) – then click OK and Steam will activate the game within your Steam account, ready for you to start downloading and playing.

How do I contact you?
Head over to our contact us page here.

How can I earn points?
Login or register an account, then head over to the “Earn” section, or just click here.

How do I redeem points for rewards?
Once you’ve earnt enough points for the reward that you’re after, simply fill in the reward form at the bottom of the reward page.

How long does it take to receive my reward?
All reward requests are processed manually, so please allow a couple of days. However, this can sometimes be a lot quicker, especially if your account details contain valid information about yourself.

How will I receive my reward?
All rewards are sent via email, so ensure that your using a valid and real email address within your account. Your gift card code or game key will normally be sent in image form.